OKLAHOMA CITY, Sept. 11, 2018 /PRNewswire/ -- USA Digital Communications, Inc. is pleased to announce the launch of its new DID management portal. USAD has seen significant growth in DID sales and has invested in the development of cloud-based tools to make obtaining DIDs faster and easier. The first iteration of the new portal lets USAD's customers "self-serve" the reservation and ordering of DID numbers.
The market for Direct Inward Dial (DID) numbers has grown significantly as the deployment of SIP trunking and other IP based communication services has increased. Many firms are finding they can use DIDs to defray costs traditionally incurred with toll free usage. DIDs can also be used to allow calls to go directly where they are intended, rather than going through a call directory, as is often the case with a toll free number or a business' main number. Additionally, many companies prefer the local presence DIDs create.
USAD has developed several DID solutions that offer diverse routing and business continuity capabilities. The portal was designed to work in conjunction with those offerings; allowing customers to provision services to multiple USAD switches. USAD's DID services can be purchased with Call SentinelSM, USAD's Telephony Denial of Service (TDoS) and inbound fraud protection solution.
"Serving our current and future customers' needs is our focus. We designed and developed our new DID portal with our customer's objectives in mind," said Alfreda Benford, Client Solutions Manager at USAD. "We solicited and received customer input to determine the needs and expectations. We believe our new portal exceeds those expectations."
USAD has expanded its DID services globally and can now provide numbers from over 50 countries and territories around the world.