VOICE
SERVICES

Every call is an important one. Outbound and Inbound to International and Wireless, Switched Origination and Dedicated, plus TDM and IP – we've got you covered. We provide affordable, efficient solutions to increase your customer experience. Plus, our Tier 1 carrier network ensures quality for every transaction. 






VOICE TERMINATION

Delivering Growth and Reliability.

Seamless and reliable communications are a requirement in the business world today. Taking your business to the next level means having domestic and international long distance termination with superior network performance at competitive prices.

Equipped with long distance voice termination services from USA Digital, your business can rely on our strong, clear network of connectivity with industry-leading support and scalability. With over 30 carrier and partner relationships, we can engineer a solution to fit your business.

You pick the protocol. USAD offers dedicated voice services on TDM or IP. IP protocol has the option of secure, VPN or open. For low volume, we can also provide switched long distance.

Migrate to IP. USAD can manage the engineering and implementations for you, on time and right on the money. Our intelligent routing platform directs calls based on underlying carriers' footprint and completion capability.

Bottom line: we'll decrease your costs through our buying power and partner relations, resulting in a lower cost of operation. We'll also increase your customer satisfaction through call quality and completion.

The more you get, the more you save with our multi-service discounts.
PDF Brochure

"Since switching our LD traffic to USAD, we have experienced a significant reduction in cost and fewer LD issues."



TOLL FREE

The Master Servant in Business Calling.

A toll-free number eliminates the barrier to call you. Customers want the ability to reach you by phone to discuss important transactions or service issues. USAD's Toll Free service enhances your business interactions by providing more reach for employees and customers - all on our dependable, fully interconnected network.

You pick the protocol. USAD offers dedicated voice services on TDM or IP. IP protocol has the option of secure, VPN or open. For low volume, we can also provide switched long distance.

Migrate to IP. USAD can manage the engineering and implementations for you, on time and right on the money. Our intelligent routing platform directs calls based on underlying carriers' footprint and completion capability.

It's all in the details. With USAD Toll Free service, you will receive vanity or random toll-free numbers, caller ID/CNAM services and overflow routing. You may also receive payphone blocking, origin-of-call blocking and RespOrg Management.

International toll free service (ITFS) is also available.

Bottom line: we'll increase your revenue and customer satisfaction by removing the barrier for customers to call you.

The more you get, the more you save with our multi-service discounts. 
PDF Brochure

"USAD is clearly the LD provider of choice for our company."



INTERNATIONAL & ITFS

Think Globally.

Expand your reach with International service from USA Digital. With service to over 200 international destinations, USAD International Termination will keep you connected with remote employees and customers abroad. USAD uses quality routes for your international business traffic ensuring quality connections between domestic and international markets.

USAD's International Toll Free Service (ITFS) allows your customers a convenient method to communicate with you, at no charge to them. With service from more than 65 countries, our toll free offerings provide an effective presence in the international space.

Whether termination or toll free, our redundant voice network has built-in safeguards to complete your calls with reliability and quality you've come to expect.

Bottom line: we'll increase your revenue and customer satisfaction by removing the barrier for customers to call you.
PDF Brochure

200+ INTERNATIONAL DESTINATIONS
--
ITFS SERVICE FROM 65+ COUNTRIES



LOCAL INBOUND/DID

The Future is Calling.

Better, faster, secure local inbound service and call origination is within your grasp. Putting the power of a local presence in your corner makes business sense, at a cost savings you will appreciate.

As a partner product to voice termination and origination, USAD provides Local Inbound services to all 50 states, including Canada, and local origination from almost 7,000 rate centers. From new phone numbers to SIP and TDM protocols, we can provide the scalability and services that your business needs.

Bottom line: we'll increase your customer satisfaction by creating a local presence for your business. We'll also decrease your costs compared to alternative services, such as Toll Free.

The more you get, the more you save with our multi-service discounts.
PDF Brochure

All 50 states + Canada
=
7,000 Rate Centers



SIP TRUNKING

Redefining Voice & Data Services.

Evolving SIP technologies means greater value for our customers. With USAD's secure, Tier 1 network, we can help you find efficiencies by converging voice and data. By combining your T1 voice pipe and dedicated internet access pipe into one, you reduce loops, installation and the management of two networks.

Get the security and reliability you deserve with our owned and operated voice and IP networks. We provide failover protection without dropping calls. By utilizing the best practices for SIP voice network, we ensure the security of our network. Customer connections are protected by multi-layer router and SBC security practices.

With USAD's SIP Trunking, you'll get local and long distance phone service with optional toll-free functionally, shared capacity to avoid overload and a private backbone for enhanced security.

Bottom line: we'll decrease your costs by eliminating the expense of managing separate voice and data pipes. We'll also increase your efficiency through better allocation of personnel resources.

Let us redefine your voice services today and maximize your investment.
PDF Brochure

"USA Digital made our migration from TDM to SIP very easy and successful."



OUTBOUND 8xx

Flexibility Where It Counts. 

Transferring calls to an external 8xx number (often referred to as Outbound 8xx) can cause billing or jurisdictional rating issues.  Many providers do not allow for 8xx to be used as a valid origination ANI, making this type of call problematic.  USAD accepts this type of call activity, and we will bill it correctly.

 



CALL DIRECTORSM

Smart Call Handling.

The power to manage your calls is now at your fingertips. With Call Director from USAD, you get on-demand, customized call handling right on your computer or smart phone—no hassle to install and no costly equipment.
PDF Brochure

 



TAKE BACK & TRANSFER

Transferred Savings.

The USAD Take Back & Transfer option frees up your valuable equipment port resources that are used for off-site call transfers or opt-out activities.  Additionally, USAD can transcode a TDM or IP call into the format required at the end-point, eliminating you or your customers’ need to invest in any equipment for this purpose.

 



FRAUDPROSM

Protect Your Business.

Fraud is an unfortunate reality in telecom. It affects your bottom line, causes customer conflict and erodes subscriber confidence. USAD FraudPro is designed to proactively protect your business from losses caused by fraudulent international and premium rate traffic—allowing you to spend valuable human resources generating revenue for your business.  


PDF Brochure

 



<= $component->close() ?>